Privacy Policy — 7c777bet Data Protection Commitment

When you register, use, or interact with the 7c777bet platform, we collect certain categories of personal information. This section describes in detail the types of data we collect and the circumstances under which each category is gathered.

Registration & Identity Data

When you create a 7c777bet account, you are required to provide: your full legal name, date of birth, country and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna), a valid email address, and a mobile phone number. This information is used to create and manage your account and to verify your identity in compliance with our Know Your Customer (KYC) obligations.

Identity Verification Documents

As part of our KYC process — which is mandatory before processing your first withdrawal — 7c777bet may request copies of official identity documents. These may include your National Identity Card (NID), passport, driving licence, or a recent utility bill or bank statement confirming your registered address. Document images are transmitted via encrypted channels and stored securely.

Financial & Transaction Data

To process deposits and withdrawals, we collect payment-related information. This includes your bKash account number, Nagad account number, Rocket account number, Upay account number, Visa or Mastercard details (card number is never stored in full — we retain only the last four digits and card type), or bank account details for transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank. Full transaction histories — including deposit amounts, withdrawal requests, and bet records — are retained as part of your account record.

Behavioural & Usage Data

7c777bet automatically collects certain technical and behavioural data when you use the platform. This includes your IP address, device type, operating system, browser type and version, session duration, pages visited, games played, betting activity (including stake amounts, markets selected, and outcomes), and in-platform navigation patterns. This data helps us operate the platform securely, detect fraud, improve the user experience, and comply with responsible gaming obligations.

Communications Data

If you contact 7c777bet support via live chat, email at [email protected], or any other support channel, we retain records of those communications. This includes the content of your messages, the date and time of contact, and any resolutions provided. Communication records are used for quality assurance, dispute resolution, and regulatory compliance.

7c777bet processes your personal data for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The following table summarises our primary data processing activities, the legal basis for each, and the categories of data involved.

Marketing Communications

7c777bet may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game releases, cricket betting promotions, BPL offers, and other 7c777bet products — but only where you have provided explicit consent to receive such communications at the time of registration or via your account communication preferences. You may withdraw consent to marketing communications at any time by updating your account preferences or by contacting support at [email protected].

7c777bet does not sell your personal data to third parties. However, in certain circumstances we share specific data with trusted partners and service providers who assist us in operating the platform. All third-party recipients of your data are bound by strict data processing agreements and are prohibited from using your information for any purpose beyond the specific service they provide to 7c777bet.

Payment Service Providers

To process your deposits and withdrawals, 7c777bet shares necessary financial information with our payment processing partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and affiliated banking partners such as Dutch-Bangla Bank and BRAC Bank. Each payment provider processes your transaction data in accordance with their own privacy policies and applicable financial regulations. Only the minimum data required to execute the transaction is shared.

Identity Verification Partners

7c777bet uses third-party identity verification services to conduct KYC checks. These providers receive the identity document images and personal details you submit during the verification process. They process this data solely for the purpose of confirming your identity and returning a verification result to 7c777bet. They do not retain or use your data for their own commercial purposes.

Game Software Providers

Game studios whose content is available on 7c777bet — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — may receive anonymised session and gameplay data to enable game functionality, calculate RTP, and resolve game-specific disputes. Full personal identity data is not shared with game studios in the ordinary course of platform operation.

Legal and Regulatory Authorities

7c777bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so — for example, in connection with AML reporting obligations, responses to court orders, or investigations into suspected fraud or match-fixing activity. Such disclosures are made strictly in compliance with applicable law and only to the extent required.

7c777bet uses cookies and similar web technologies to enable core platform functionality, maintain session security, understand how users interact with our site, and deliver a consistent experience. This section explains the categories of cookies we use and how you can manage them.

Managing Your Cookie Preferences

Most modern web browsers allow you to control cookie behaviour through browser settings — including blocking all cookies, blocking third-party cookies only, or clearing stored cookies. Note that disabling strictly necessary cookies will prevent you from logging in to your 7c777bet account and using core platform features. Detailed instructions for managing cookies in Chrome, Firefox, Safari, and other major browsers are available in your browser's official help documentation.

Local Storage & Session Storage

In addition to cookies, 7c777bet may use browser local storage and session storage to temporarily hold non-personal preference data (such as your current game view or filter settings). This data does not leave your device and is cleared when your session ends or your browser cache is cleared.

7c777bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal, regulatory, accounting, or reporting obligations. The following retention periods apply as a general guide:

• Account registration data: Retained for the lifetime of your active account plus a minimum of 5 years following account closure, to comply with AML and financial record-keeping obligations.
• Identity verification documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable regulatory obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction in line with standard financial record-keeping requirements.
• Betting and gaming activity logs: Retained for a minimum of 3 years for responsible gaming monitoring, fraud analysis, and dispute resolution purposes.
• Customer support communications: Retained for 2 years from the date of the most recent communication in a support thread.
• Marketing consent records: Retained for the duration of active consent, plus 1 year following withdrawal of consent as an audit record.
• Technical logs (IP addresses, session data): Retained for up to 12 months for security and fraud detection purposes, then automatically purged or anonymised.

Secure Deletion

When personal data reaches the end of its applicable retention period and no legal hold is in place, 7c777bet applies secure deletion protocols to ensure that the data cannot be recovered or reconstructed. Where full deletion is not technically feasible (for example, in backup systems), the data is anonymised so that it can no longer be linked to an identifiable individual.

As a 7c777bet player, you hold specific rights over your personal data. These rights are outlined below. To exercise any of these rights, please contact 7c777bet's support team via live chat or at [email protected]. We will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and we will notify you of any such extension.

Withdrawal of Consent

Where 7c777bet processes your personal data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, update your preferences in your account settings or contact support at [email protected].

7c777bet implements a multi-layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. The following measures are in place across the 7c777bet platform at all times.

• Transport Layer Security (TLS): All communications between your browser or device and 7c777bet servers are encrypted using current-standard TLS protocols, preventing interception of data in transit.
• Data Encryption at Rest: Personal data and financial records stored in 7c777bet databases are encrypted using strong encryption algorithms. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data is restricted to 7c777bet personnel and authorised service providers who have a legitimate operational need. Role-based access controls (RBAC) are enforced, and all data access activity is logged and subject to periodic audit.
• Password Security: Account passwords are stored in hashed form using a one-way cryptographic hashing algorithm. Plaintext passwords are never stored. 7c777bet support staff cannot view your password and will never ask you to provide it.
• Fraud Detection Systems: 7c777bet operates automated fraud and anomaly detection systems that continuously monitor account activity, login patterns, and transaction behaviour for signs of unauthorised access or suspicious activity.
• Security Patching: All platform software components are maintained under a regular security patching schedule to address known vulnerabilities promptly.
• Incident Response: In the event of a data security incident that affects your personal data, 7c777bet maintains a documented incident response plan. Where a breach poses a risk to your rights, you will be notified promptly and provided with guidance on protective steps you can take.

Your Role in Account Security

While 7c777bet takes responsibility for platform-level security, the security of your account also depends on the steps you take to protect your own login credentials. You should use a strong, unique password for your 7c777bet account, never share your login details with anyone, and contact 7c777bet support immediately at [email protected] if you suspect unauthorised access to your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7c777bet handles your personal data, please contact the 7c777bet support team using the details below. All privacy-related enquiries are handled with priority and in strict confidence.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the 7c777bet platform
• Phone (WhatsApp): +880 1700-000000 (displayed as plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

Changes to This Privacy Policy

7c777bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, registered players will be notified via their registered email address or via an on-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 7c777bet protects your information.

Your continued use of the 7c777bet platform following a notified update to this Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any updated provision, you should cease use of the platform and contact support to discuss your options, including account closure.